On this page, you can find answers to some of the questions we are most frequently asked. If you cannot find the answer to your question, please feel free to contact our customer service by email at: asiakaspalvelu@onnenkyynel.fi
What payment methods do you offer?
We currently offer the following payment methods:
- Credit and debit cards: Visa, Mastercard, American Express, Maestro, and UnionPay
- Shop Pay by Shopify (requires a Shopify account)
- Apple Pay and Google Pay
- PayPal (requires a PayPal account)
What delivery options do you offer?
We work with Posti, Matkahuolto and PostNord. Delivery times may vary slightly depending on the shipping provider selected.
How do I choose the right size?
Our products are inspired by streetwear fashion, so the fit is slightly oversized compared to standard sizing. In each product description, we provide the model's height and the size they are wearing to help you choose the right fit.
If you are unsure about which size to select, please do not hesitate to contact our customer service team at asiakaspalvelu@onnenkyynel.fi for assistance.
We kindly encourage you to take a moment to choose your size carefully, as this helps us minimize the environmental impact caused by product returns.